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Vacanze rovinate. Cosa fare


Tornano inferociti. Sono i turisti che hanno avuto la vacanza rovinata da una serie di disservizi e hanno il dente cosi' avvelenato che se potessero mordere un operatore turistico lo stenderebbero in pochi secondi! Al danno non bisogna aggiungere la beffa e rivalersi in termini economici ci appare piu' che giusto. Cosa occorre fare? Vediamo. A questo indirizzo nostro portale, si possono ottenere consigli e consulenza. Basta compilare il modulo e si otterra' una risposta. Il servizio e' gratuito e a disposizione di tutti, soci e non soci. Rimborsi: si possono ottenere per spese effettuate e non dovute, per mancata prestazione di servizi e per giorni di vacanza non usufruiti. Ricordiamo che la contestazione è bene effettuarla entro 10 giorni lavorativi dalla data del rientro, deve essere indirizzata al tour operator e all'agenzia turistica, con raccomandata con avviso di ricevimento oppure con PEC, allegando tutta la documentazione utile: depliant illustrativo, copia del contratto, foto o filmati del luogo, ricevute di pagamenti extra, denunce per furti o danneggiamenti, certificati medici, dichiarazioni scritte, testimonianze ecc. Qui il nostro modulo. In caso di risposta negativa si puo' ricorrere al Giudice di Pace della propria citta' di residenza. Risarcimenti: La Corte di Giustizia europea e il Codice del Turismo hanno riconosciuto il diritto al risarcimento per danno morale da vacanza rovinata, specialmente se questa e' in relazione a particolari circostanze (viaggio di nozze, unico periodo di vacanze, ecc.). La richiesta segue la stessa procedura prevista per i rimborsi. Per approfondimenti, qui la nostra scheda pratica. Fonte: http://www.aduc.it
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  • the complete privacy policy may be found at the link www.studiodorighelli.it/privacy. For information or requests, you may write to the following electronic mail address: info@studiodorighelli.it.

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Dove siamo

Studio Dorighelli
Corso Bettini, 58
38068 Rovereto (TN)
Tel: (+39) 0464 434955
Fax: (+39) 0464 316095
info@studiodorighelli.it

ODC TRENTO

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Statement on the GDPR (General Data Protection Regulations)

If subscribing to the Newsletter, you must confirm your registration by means of a confirmatory mail sent to the recorded address.  In such case, handling includes:

  • the creation of a group user profile, a status, preferences as indicated and deduced from the information provided in the form and subsequent independent profiles.
  • use of the data for electronic notices (email, whatsapp) and not (paper) for informational/commercial purposes.
  • Use of the email for the creation of marketing campaigns and personallized information, digital and non-digital
  • the complete privacy policy may be found at the link www.studiodorighelli.it/privacy. For information or requests, you may write to the following electronic mail address: info@studiodorighelli.it.

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